Spring Conference Sponsors & Exhibitors

a-train marketing communications, Inc. - Exhibitor - atrainmarketing.com
Askesis Development Group
- Exhibitor - www.askesis.com
BBC Technology Solutions - Exhibitor - www.bbctechnologysolutions.com
Care Management Technologies - Exhibitor - www.cmthealthcare.com
Credible Wireless- Exhibitor
- www.credibleinc.com
DATIS - Exhibitor
- www.datis.com/
Genoa - a QoL healthcare company - Exhibitor & Wednesday Reception/Dinner Sponsor - www.genoa-qol.com
Innovative Benefit Solutions - Exhibitor inbeso.com
Janssen Pharmacuticals - Exhibitor & General Sponsor www.janssenpharmaceuticalsinc.com
Martyn Family Foundation - Education Sponsor www.martynfoundation.org/
mhca's Customer Satisfaction Management System - Exhibitor - www.mhca.com
MHRRG/Negley Associates - Exhibitor  - www.mhrrg.com

Netsmart Technologies - Exhibitor & WiFi Sponsor - www.ntst.com
PharmBlue, LLC - Exhibitor -www.pharmblue.com
Qualifacts Systems, Inc. - Exhibitor - www.qualifacts.com
Relias Learning - Exhibitor - www.reliaslearning.com
TenEleven Group - Exhibitor - www.10e11.com
Valant
- Exhibitor - www.valant.com

Tuesday, May 10

1-5 pm

Innovation Incubator

Managing Sustainable Primary Care Service Lines

Facilitator: Robert Dunbar, MPA, MEd, Senior Associate, OPEN MINDS
Panelists will include:
Amelia Clark, Vice President of Community Health, Meridian Health Services; Allen Brown, Chief Executive Officer, Adult & Child Center; Kim Newlin, Operations Director, Jane Pauley Community Health Center; and John Wernert MD, Secretary, Indiana Family and Social Services Administration

From employed primary care physicians, to co-located service agreements, to telehealth, there are a range of new models for delivering a seamless primary/behavioral health care experience for consumers. But while these models are getting great reviews for improving the consumer experience and consumer outcomes, making them financially sustainable is a challenge. In this session, our panelists will explore the issue of sustainable primary care service lines. What reimbursement models are preferred? What is best practice in primary care operations and productivity management? In compensation of primary care professionals?

5-6:30 pm

Welcome Reception

Wednesday, May 11

7:30 am

Registration & Con. Breakfast

8:30 am - Noon

General Session

The Idea-Driven Organization- Unlocking the Power in Bottom-up Ideas

Presenter: Dr. Alan Robinson, Author/Educator/Speaker/Consultant

Knowing how to tap the enormous potential in bottom-up ideas is a core competency for any manager today. This session is about how high-performing idea processes work, and how to build and lead an idea-driven organization – one whose employees are solving problems and proposing improvement ideas, tied to management’s important goals, on a daily basis as a part of the organization’s culture and the way it operates.

10:30 am

Morning Break

Noon -
1:30 pm

Lunch on Your Own

Orientation Luncheon by Invitation

1:30 - 3 pm

Breakout Sessions

Avoiding ER & Jail Admissions with RACs

Presenters: Edgewater Behavioral Health Services CEO Danita Johnson Hughes, Ph.D; Chief Crisis Officer Ronald Williams, MS, LCAC; and Chief Clinical Officer Timothy Thomas LCSW

The Rapid Access Center (RAC) is an innovative pilot program in which law enforcement, local hospitals and the Indiana Division of Mental Health & Addictions work together to provide an alternative for adults in a mental health crisis, who are often homeless and suffering from co-occurring medical conditions. The program includes a 23-hour crisis stabilization unit and a short-term sub-acute unit. This presentation discusses the application of RAC programs to provide services that are client-centered and self-sustaining, reducing unnecessary emergency room usage and inappropriate incarceration.

The ServiceNet Experience

Presenters: Alan Robinson, Author/Educator/Speaker/Consultant, and ServiceNet CEO Sue Stubbs, Chief Information Officer James Saccento and Director of Quality Management Seth Dunn

ServiceNet has been implementing a high-performing idea system for a year and a half. This workshop will share that experience and articulate the lessons learned and the potential pitfalls to avoid, from leadership issues to the details of the processes that ServiceNet used to encourage, gather, and implement large numbers of ideas.

3 pm

Afternoon Break

3:15 -
4:45 pm

Breakout Sessions

Care Management Approaches to Community Reintegration of the SPMI Population

Presenters: Grand Prairie Services President/CEO Sharronne Ward, Senior Director of Community Development Tim Moore, Director of Strategy and Business Development Brady Harden, Housing Coordinator Wendell Brown, Drop-in Upward Center Coordinator Adrien Teverbaugh and Medical Director Cynthia Thomas

Illinois is helping people transition from institutional settings to the community setting of their own homes. This session will provide an overview of the specific, person-centered processes employed to improve the lives of people who elect to make this life-changing transition.

Going Google @ Aspire: a Case for Disruption

Presenters: Aspire President & CEO Rich DeHaven, Executive VP & COO Barbara Scott, and Senior Director of Information Systems David Speicher

How can today’s healthcare leaders develop a scalable, secure, flexible infrastructure that allows the organization to achieve its strategic initiatives and focus on the true mission? For Aspire Indiana, the answer was disruption! See why Aspire opted to go Google. Learn about the power of search, collaborating instead of attaching, video conferencing, internal polling and feedback, and machine learning and assistance.

5-8 pm

Reception and Banquet

Hosted by: Genoa - a QoL Healthcare Company

Thursday, May 12

7:30 am

Registration & Con. Breakfast

8:30 -
10:15 am

General Session

Self-Direction: A Promising Approach to Meet Recovery Goals

Presenters: Kevin J. Mahoney, Ph.D., Professor, Boston College School of Social Work and Founding Director, National Resource Center for Participant-Directed Services; Fran Silvestri, President and CEO, International Initiative for Mental Health Leadership (IIMHL); Michigan Department of Health and Human Services Managers Pam Werner and Pat Carver

Learn the key elements of self-direction and discuss the Multi-State Demonstration and Evaluation that is underway. Representatives from Michigan will discuss implementation experiences and provide examples of the types of participants who have benefited from this option.

10:15 am

Morning Break

10:30 am - Noon

General Session

Care Management Decision Support Manual

Presenters: Robert Dyer, CEO, Foothills Behavioral Health Partners & Consultant to the mhca Care Management Taskforce; Mary Ruiz, CEO, Centerstone of Florida; and Margarita Labarta PhD, President & CEO of Meridian Behavioral Healthcare, Inc.

mhca’s Care Management Taskforce recognized the need to promote the delivery of effective and efficient care management and ultimately a Care Manager Decision Support Manual has been developed.  Learn how this new mhca product might be a valuable resource not only to your care managers, but also to the industry.

Noon -
1:30 pm

Lunch on Your Own

Executive Committee Meeting

1:30-3 pm

Breakout Sessions

Reports Don’t Improve Outcomes - How To Make Meaningful Improvements Using the Data-to-Wisdom Continuum

Presenter: Alex Alexander, Co-Founder of TenEleven Group

Learn the 4 components of the Data-to-Wisdom Continuum and practical strategies for making data-informed changes enterprise-wide to ensure your agency is constantly evaluating and improving the services you provide.

Funding Options for Employee Benefits

Presenters: Assured Neace Lukens Managing Director, Partner & Attorney Eric Chelovitz, PhD, and Senior Account Executive David Spring

Should I be fully insured, self-funded or a variation? How do I know which is best for my company? Because employer budgets are being stretched tightly, many employers are considering their options. This session will provide an overview of each funding type with a focus on fully-insured vs. self-funded. Outlining the pros and cons of each will help you determine what is right for you. We will also help you understand how each of these programs fit into ACA.

3 pm

Afternoon Break

3:15 -
4:45 pm

Breakout Sessions

ViewPoint

Facilitator: Dale Shreve, mhca President & CEO

Learn other members’ points of view on important topics currently facing behavioral healthcare leaders.

5-6:30 pm

Reception

Friday, May 13

Exhibitors and Sponsors for this Conference
 

Askesis Development Group - Exhibitor - www.askesis.com
A-Train Marketing - Exhibitor -
www.atrainmarketing.com
CARF International - Refreshment Break Sponsor - www.carf.org
Credible Wireless-
Exhibitor - www.credibleinc.com

DATIS - Exhibitor - www.datis.com/
Dominion Diagnostics - Exhibitor - www.dominiondiagnostics.com/
Genoa - a QoL Healthcare Company-Exhibitor & Wednesday Reception/Dinner Sponsor -
www.genoa-qol.com
iCentrix - Exhibitor - www.icentrix.com
Joint Commission - Exhibitor - www.jointcommission.org
Janssen Pharmaceuticals - Exhibitor & General Sponsor www.janssenpharmaceuticalsinc.com
Martyn Family Foundation - Education Sponsor -  www.martynfoundation.org
mhca's Customer Satisfaction Management System - Exhibitor - www.mhca.com
MHRRG/Negley Associates - Exhibitor and Thursday Reception Sponsor - www.mhrrg.com/
www.jjnegley.com
Netsmart Technologies - Exhibitor and WiFI Sponsor -www.ntst.com
NorthRock Pharmacy - Exhibitor - www.northrockpharmacy.com
PharmBlue, LLC - Exhibitor - www.pharmblue.com
Relias Learning - Exhibitor - www.reliaslearning.com
Streamline Healthcare Solutions - Exhibitor and Orientation Sponsor - www.streamlinehealthcare.com
The Echo Group - Exhibitor - www.echoman.com
Unemployment Services Trust
- Exhibitor - www.chooseust.org
Valant -Sponsor - www.valant.com
Vertess - Exhibitor - www.vertess.com

Tuesday, February 16
 

1:00 - 5:00 pm

 
 

Innovation Incubator

More payers are moving from fee-for-service reimbursement to a pay-for-value business model - a significant change which impacts payers, health plans, and provider organizations alike.  During this Innovation Incubator session, OPEN MINDS CEO Monica E. Oss will provide an update on the move to value-based purchasing across the health and human service field, and four executives - payer executives with pay-for-performance initiatives and provider executives who are making these initiatives work for them - will provide their perspectives on the challenges of the evolving value-based purchasing business model and the opportunities for gaining market share through success with these initiatives.

  5:00 - 6:30  pm

 
 

Welcome Reception

Enjoy this casual first evening get together - a chance to meet new colleagues and  visit with long time friends.

Wednesday, February 17

 

7:30 am

 
  Registration and Continental Breakfast
Sponsored by Valant

8:30 am

 
 

GENERAL SESSION

Welcome and Annual Meeting

Inman White, mhca Board Chair
Dale Shreve, mhca President and CEO

General Session
9:30 - 10:30  am

 

 

 

Losing Tim:
Why Working B4Stage4 Is How We’ll Change Minds and Find Him Again


Presenter:   Paul Gionfriddo, CEO, Mental Health America


Tim Gionfriddo is one of the 6% - those with serious and persistent mental illnesses.  They are frequently lost to our system of care and when they are not, they are often trapped in a stagnant cycle of recidivism that too frequently leads to tragic outcomes and early death. Tim’s symptoms, like those of most people with serious mental illnesses, emerged during childhood and led him down a pathway to hospitalization, incarceration, and homelessness.  Paul Gionfriddo will discuss how this sequence of events unfolded for his son and how it unfolds for so many like him.  He will describe the public policies that got us where we are today and how they need to be changed.  Finally, he will discuss how Mental Health America’s B4Stage4 initiatives can be used by providers and advocates together to employ earlier and more effective interventions, to promote recovery as we do with every other chronic disease, and to change the trajectories of lives like Tim’s for the better.

10:30  am
 
 

 Break

General Session10:45 am - Noon

 


 

Meridian Health Services and the FQHC Journey

Presenters:  Hank Milius, CEO; Kirk Shafer, CFO/CAO; Amelia Clark, VP Community Health, Meridian Health Services

Meridian will describe their experience of becoming Indiana’s first CMHC to become a Federally Qualified Health Center and how they now consider primary care (family medicine, internal medicine, pediatrics, OB/GYN) as a core essential service within their behavioral health system.  Hear about their cultural transitions, financial implications and strategic direction given emerging trends within the health care industry.

Noon - 1:30 pm

 
 
  • Orientation Luncheon (by invitation)

  • Lunch on Your Own

1:30 - 3:00 pm

 
 
  • Increasing Paying Admissions from Primary Care, ACO, Hospital and Health Plans

    Facilitator:  Mary Ruiz, Chief Strategy Officer of Centerstone America and CEO, Centerstone of Florida

    If your goal is to increase private pay referrals and admissions from primary care,  accountable care, hospitals and health plans year after year, this fast moving session offers a business-disciplined approach to success.  The session will challenge you to do business planning in a new way for market position and competitive advantage.  You will finish this session with a step by step plan to building an affordable infrastructure for referral development.


  • So You Are Considering Hospital/Healthcare System Affiliation

    Presenters:  Dale Klatzker, PhD, CEO, The Providence Center, and John
    Sheehan, CEO, Harbor


    An overview of healthcare affiliation efforts/status with Q&A/dialogue…Who else has/is working on an affiliation?  What are your strategic goals and what shape of affiliation are you exploring? What have you identified as challenges and how have you worked to address these?  How have you addressed the cultural issues? If you have not engaged yet in affiliation discussions but think it’s something you want to pursue, what should you do to get started? Learn from others who are on this same path and identify how mhca might assist members in this process.

3:00 pm

 
     Break

3:15 - 4:45 pm

 
 
  • There is No Place Like Health Home

    Panelists: David Johnson, MS, CEO, The Bert Nash Center; Randy Callstrom, President & CEO, Wyandot, Inc.; Walter Hill, CEO, High Plains Mental Health Center; Jessie Kaye, MBA, CFRE, President & CEO, Prairie View; and Brenda Mills, CEO, Family Service & Guidance Center, Inc.
  • ViewPoint

    Facilitator:  Dale Shreve, mhca CEO 


    Cited as a top mhca benefit is the opportunity to network/learn from your peers.  This session will you better identify areas of common interest with colleagues.

5:00 - 8:00 pm

 
  Reception and Sunset Beach Banquet
Host: Genoa - a QoL Healthcare Company

Thursday, February 18

 

7:30 am

 
  Continental Breakfast
 

  8:30 - 8:45 am

 
   Customer Satisfaction Management System
 Best Practice Awards

General Session
8:45 - 10:15 am

 
  Uncaged Innovation -  Free Each Generation to Produce Ideas that Get Results

Presenter:  Amy Lynch, President, Generational Edge 

As leaders in a fast-changing industry, we need employees of every generation - from Millennials to Silents - to produce solutions that make outcomes, services and processes better.  In this keynote we’ll explore how each generation innovates and the critical conditions that free them to step up, take risks and create value.

10:15 am

 
 

Break

General Session
10:30 - Noon

 
 

Utilizing Integrated Pharmacy Services to Reduce Hospitalizations
and ED Visits

Presenters:  Mark Peterson, RPh, EVP Strategy and Corporate Development, and Melissa Odorzynski, PharmD, MPH, VP Marketing and Strategy – Genoa, a QoL Healthcare Company; Carol Clayton, PhD, CEO – Care Management Technologies

Providers are increasingly being measured on hospitalization and re-admission rates, which represent significant costs to payers and the health system. Listen to this discussion of a recent study that suggests integrated pharmacy services in behavioral health centers that improve medication adherence can have a positive impact on the rates of behavioral health-related hospitalizations and emergency department visits, and how tools can be applied in your setting.

  12 Noon-1:30 pm
 
 
  • mhca Executive and Investment Committees (appointees only)

  • Lunch on Your Own

1:30 - 3:00 pm

 
 
  • No, You Don’t Need a Passport to Enter Alaska from The Lower 48, and Yes, We Use US Currency” – An Update from The Great Land

    Presenter:  Jerry Jenkins, CEO, Anchorage CMHS

    No, you can’t see Russia from most of Alaska but you can find the application of cutting edge technologies and approaches to address behavioral health care needs. Such applications are necessary due to the size, distances, multiple environments and complexities of living in the 49th State.
  • Gen-Savvy Marketing and Fundraising
     
    Presenter:  Amy Lynch, President, Generational Edge 

    Reaching multiple generations with your message or your ask is complex. An approach that appeals to one generation can completely turn off another. This session helps you adapt your message, your tone and even your timing so that each generation hears you and responds.

3:00 pm

 
  Break
Sponsored by CARF International

3:15 - 4:45 pm

 
 
  • Managing your Organization’s Reputation on Social Media

    Presenter:  mhca Marketing and Fund Development Chairman, Nelson Burns, CEO, Coleman Professional Services
  • An Organizational Perspective on Recovery Housing Residence

    Presenters: Zepf Center CEO Jen Moses, Manager of Recovery Housing Sherri Walker, and Recovery Housing Coordinator Jessica Lajiness

    To build or not to build? The complexities of establishing, owning and operating a Recovery Housing Residence (RHR) are as many as the benefits to the residents of having a safe and sober living environment. Although complex, there are many reasons for an organization to take on such a challenge. This presentation will review the challenges and benefits an organization may encounter while establishing and operating a RHR. Additionally, we will discuss the benefits to the residents and community; and finally, we'll share lessons learned from a RHR after its first year in operation.

 

5:00 - 6:30 pm

 
   Reception
 Hosts:  MHRRG and Negley Associates

Friday, February 19

 

8:00 - 10:00 am

 
    mhca Board of Directors Meeting
 
Chair: Inman White
 

  10:00 am-
3:00 pm

 
    MHRRG Annual Shareholders Meeting and Board of Directors Meeting
 
Chair: Maggie Labarta, PhD

Fall Conference Sponsors & Exhibitors

a-train marketing communications, Inc. - Exhibitor - atrainmarketing.com
Askesis Development Group
- Exhibitor - www.askesis.com
Credible Behavioral Health Software
- Exhibitor - www.credibleinc.com
DATIS
- Exhibitor - www.datis.com
Genoa - a QoL healthcare company - Exhibitor & Wednesday Reception/Dinner Sponsor - www.genoa-qol.com
iCentrix
- Exhibitor - www.icentrix.com
Janssen Pharmacuticals - Exhibitor & General Sponsor - www.janssenpharmaceuticalsinc.com
Legacy Benefits Group
- Exhibitor - www.thelegacybenefitsgroup.com
Martyn Family Foundation - Education Sponsor - www.martynfoundation.org
MHRRG/Negley Associates
- Exhibitor & Thursday Evening Reception Sponsor - www.mhrrg.com
Netsmart Technologies - Exhibitor & WiFi Sponsor - www.ntst.com
NorthRock Pharmacy
- Exhibitor - www.northrockpharmacy.com
PharmBlue, LLC
- Exhibitor - www.pharmblue.com
Qualifacts Systems, Inc.
- Exhibitor - www.qualifacts.com
Relias Learning
- Exhibitor - www.reliaslearning.com
Streamline Healthcare Solutions
- Exhibitor & Orientation Luncheon Sponsor - www.streamlinehealthcare.com
Valant
- Exhibitor & Welcome Reception Sponsor - www.valant.com

Vertess
- Exhibitor - http://vertess.com/
Welligent, Inc.
- Exhibitor - www.welligent.com

Tuesday, November 1

Pre-Conference Site Tours
(Transportation will be provided and light refreshments will be served.)

9:00 am - 12:30
Morning Site Visit

Tour Terros Health Integrated Care inPhoenix

Learn how their Integrated Care Team approaches collaborative services for high-risk, high-need populations. Includes travel-time discussion of how integrated care is being approached nationwide.

1:30 - 4:45 pm Afternoon Site Visit

Tour Terros Health Integrated Care in Mesa

Learn how their Integrated Care Team approaches collaborative services for high-risk, high-need populations, including a look inside their SPMI day treatment program, LADDER. Includes travel-time discussion of how integrated care and day treatment for SPMI is being approached nationwide.

1 - 5 pm

 Innovation Incubator

The Emerging Multi-State Health & Human Service Marketplace

Presenters: OPEN MINDS CEO Monica Oss, Recovery Innovations International Chief Crisis & Recovery Services Officer Leon Boyko, Resources for Human Development CEO Dyann Roth

Get an update on market consolidation, hear case studies on successful multi-state operations, and engage in conversation about the challenges and opportunities of multi-state operations in health and human services.
 

5:00 - 6:30 pm

 Welcome Reception
 Sponsored by Valant

Wednesday, November 2

7:30 am

 Registration & Continental Breakfast

8:30 - 10:15 am

 General Session

Arizona Medicaid – Driving Toward Integration and Value

Presenter: Deputy Director of the Arizona Health Care Cost Containment System Beth Kohler

This presentation will focus on the many changes going on in Medicaid nationally and also within Arizona. It will highlight delivery-system transformation focused on the unique needs of the Medicaid population, including Arizona's DSRIP program, and how that transformation can lead to broader system integration.
 

 10:15 am

 Morning Break

 10:30 am - Noon

 General Session (continues)

The Uneven Evolution of Value-Based Purchasing: Strategic Implications & Opportunities for Specialty Providers

Presenter: OPEN MINDS CEO Monica Oss

An up-to-the-minute executive update on the changing reimbursement landscape including the current costs of building the management infrastructure needed for the next wave in provider reimbursement and the challenges in securing contracts with payers and health plans.
 
 Noon - 1:30 pm

 Lunch On Your Own
 
Orientation Luncheon (invitation only)

 

 1:30 - 3 pm

 Breakout Sessions

Taking Self-Funded Health Insurance to the Next Level

Presenters: La Frontera Arizona CEO Dan Ranieri, West Yavapai Guidance Clinic CEO Larry Green, AHRIC Secretary Paul Zucarelli and AHRIC CFO Gerald Miron

Arizona Health Reciprocal Insurance Company (AHRIC) is a self-funded Reciprocal Captive arrangement which enables subscribers to better manage healthcare benefit design along with costs. This presentation will outline the benefits and structure of this type of captive along with the successes obtained to date.
 

Our Road to Integrated Care: The Twists and Turns

Presenters: Terros Health President & CEO Peggy Chase, CODAC Health, Recovery & Wellness CEO Dennis Regnier, Spectrum Healthcare Group CEO April Razo

Listen to a panel of Arizona healthcare leaders discuss how each of them are uniquely approaching whole-health care integration for diverse and complex populations—and the challenges faced. Leaders will share insight into changing their care culture, transforming operations, adopting an optimal and differentiated patient experience, and their financial investments all while delivering great care and working to achieve the desired health outcomes.
 

 3 pm

 Afternoon Break

 3:15 - 4:45 pm

 Breakout Sessions

Artificial Intelligence Eats the World

Presenters: Afia CEO Jeremy Nelson, eHana CEO Jacob Buckley-Fortin

When you think "Artificial Intelligence," do you think HAL 9000 from 2001: A Space Odyssey? Think again. A.I. is here, powered by "machine learning" and "big data," and it's quickly impacting the world around us--through intelligent assistants, self-driving cars, and more. This presentation, intended for a non-technical executive audience, will look at the history of A.I. and its coming impact on healthcare.
 

Families Achieving Safety, Recovery and Stability: A Collaborative Care Approach

Presenters: Terros Health President & CEO Peggy Chase, Chief of Health & Family Services Ron Carpio, and Chief Transformation Officer Jennifer Siozos; and CEO of the National Council on Alcoholism & Drug Dependency Thelma Ross

For more than 15 years, the Terros Health Arizona Families FIRST program has successfully preserved and reunified families through a collaborative care approach to treating addiction. This special program uses a service delivery approach that puts the family at the center and collaborates with several community partners utilizing a bundled rate system.
 

 5:30 - 8:30 pm

 Reception, Glow Putt-Putt Challenge & Banquet
 Hosted by: Genoa - a QoL Healthcare Company

Thursday, November 3

 7:30 am

 Registration & Continental Breakfast

 8:30 - 10:15 am

 General Session

Change is Certain, Progress is NOT

Presenter: Bill Levisay, Principal at Levisay Consulting

In today’s cultural and business landscape of accelerating change, this presentation reviews barriers to progress and explores a number of drivers that can help create progress in a sea of change.
 

 10:15 am

 Morning Break

 10:30 am - Noon

 General Session (continues)

Provider Success in the Current and Future Health Care Environment


Presenter: Aetna Medicaid Senior Director of Behavioral Health Jay T. Roundy

 

An MCO and Organizational Performance perspective on what it means to be successful today and in the future. An overview of significant market trends in healthcare and how to understand and respond to these trends in terms of both service delivery and organizational performance.

 Noon - 1:30 pm

 Lunch on Your Own

 Noon - 1:30 pm  MHRRG/Negley Associates Lunch & Learn (Reservation Required)

Is your center covered for the most frequent claims made in behavioral health?

Join Ron Zimmet, risk management guru for behavioral health, plus a panel of seasoned CFOs, to learn if your center is at risk for expensive claims and the specific nuances of coverage you must understand and navigate if the piece of paper you buy will actually respond and protect your organization. Q&A following the presentation.

 1:30 - 4 pm  Mobile Crisis Office Tour
 Hosted by Terros Health

Tour Terros Health’s Mobile Crisis Office

Learn how Terros Health, Crisis Response Network, and local municipalities’ first responders collaborate to provide integrated crisis services in Maricopa County and Flagstaff. Transportation provided, including travel-time discussion of how crisis services are being approached nationwide. Light refreshments will be served.
 

 1:30 - 3 pm

 Breakout Sessions

Application of Progress Drivers to Today’s Healthcare Landscape

Presenter: Bill Levisay, Principal at Levisay Consulting
 

Identifying significant elements of change and applying progress drivers to address today’s real-life challenges.
 

Broken Promises & False Claims Act Liability after Escobar

Presenters: Dickinson Wright PLLC Members Gregory Moore and Russell Kolsrud; Assistant U.S. Attorney, Dist. of New Mexico, Howard Thomas
 

Two attorneys devoted to serving behavioral health providers, an Asst. U.S. Attorney in New Mexico and a behavioral health provider will discuss the Escobar False Claims Act and how providers can use it to leverage MCOs and MA Plans.

 3 pm

 Afternoon Break

 3:15 - 4:45 pm

 Breakout Sessions

Roundtable Discussions on Operations Trends and Challenges

 

Facilitators: Heritage Behavioral Health Center CEO Candace Clevenger, North Central Mental Health Services CFO Joe Niedzwiedski, Volunteer Behavioral Health Care System Chief Administrative Officer Phyllis Persinger, Grafton Integrated Health Network CEO James Stewart
 

Join your peers to explore a variety of operations topics to keep your organization on the cutting edge including:

  • Changing Reimbursement Models and Comparing Health Homes for Different States
  • Capitalizing on New Initiatives, Raising New Capital, and Creating For-Profit Concepts
  • Turnover, Recruitment and Retention
  • Workflow Improvement
  • Implementation of the New White Collar Exemption Rules and Human Resources Implications
  • New Service Trends and Clinical and Financial Challenges

ViewPoint - Retirement Lessons Learned

Facilitator: mhca President & CEO Dale Shreve
 

Hear from retired mhca CEOs about the transition to retirement and what they wish they'd known when they were where you are now!
 

Peer Collaboration Group Follow-Up

Learn more about the benefits of peer collaboration, connect with peers interested in joining or forming a group, or follow-up with potential group members you met during the peer collaboration sessions in Portland..


 5:00 - 6:30 pm

 Reception

Friday, November 4

 8 - 10 am

 mhca Board of Directors Meeting
 Chair:  Dale K. Klatzker PhD

 10 am - 2 pm  MHRRG Board of Directors Meeting
 Chair:  Margarita Labarta PhD
 

Summer Conference Sponsors & Exhibitors

a-train marketing communications, Inc. - Exhibitor - atrainmarketing.com
Askesis Development Group
- Exhibitor - www.askesis.com
CARF International - General Sponsor - www.carf.org
Credible Wireless
- Exhibitor - www.credibleinc.com
DATIS
- Exhibitor - www.datis.com
Dr Cloud EHR
- Exhibitor - www.drcloudemr.com
Genoa - a QoL healthcare company - Exhibitor & Wednesday Reception/Dinner Sponsor - www.genoa-qol.com
Innovative Benefit Solutions
- Exhibitor - www.benefitslimited.com
Janssen Pharmacuticals - Exhibitor & General Sponsor - www.janssenpharmaceuticalsinc.com
Martyn Family Foundation
- Education Sponsor - www.martynfoundation.org/
mhca's Customer Satisfaction Management System
- Exhibitor - www.mhca.com
MHRRG/Negley Associates
- Exhibitor & Thursday Evening Reception Sponsor - www.mhrrg.com
The Meyers Group - Exhibitor - http://mr-themeyersgroup.com
Netsmart Technologies
- Exhibitor & WiFi Sponsor - www.ntst.com
PharmBlue, LLC
- Exhibitor - www.pharmblue.com
Qualifacts Systems, Inc.
- Exhibitor - www.qualifacts.com
Relias Learning
- Exhibitor - www.reliaslearning.com
Valant
- Exhibitor & Welcome Reception Sponsor - www.valant.com

Welligent, Inc.
- Exhibitor - www.welligent.com

 Tuesday, August 16

 1 - 5 pm

 Innovation Incubator

The Dynamics of Mergers, Acquisitions & Consolidations

Facilitator: OPEN MINDS President/CEO Monica Oss

Invited Panelists: The Braff Group President Dexter W. Braff MBA; Vertess President/Managing Partner Tom Schramski, PHD, CMAA

Hear an executive update on the state of mergers and acquisitions in the health and human services market, learn from two case studies, and discuss potential business models and collaborations with your mhca peers.
 

 5:30 - 7:00 pm

 Welcome Reception
 Sponsored by Valant

Wednesday, August 17

 7:30 am

 Registration & Continental Breakfast

 8:30 - 10:15 am

 General Session

Activity is Not Productivity: Lifting Execution Through Reclaiming White Space

Presenter: Juliet Funt, CEO, WhiteSpace at Work

In this high-energy session, we'll examine the critical difference between activity and true productivity, between cramming in more tasks and selectively choosing to dive into the right ones. We'll also meet The Thieves of Productivity, a group of positive assets that often run amuck and trap us into low-value tasks. By examining the surprising downside of these attributes, we'll create a customized road map towards more white space (thoughtful time) at the individual, team and organizational level.
 

 10:15 am

 Morning Break

 10:30 am - Noon

 General Session (continues)

Practical Implications of the New FLSA Overtime Regulations

Presenter: Kathy Hindman, Bullard Law

The Department of Labor’s long-anticipated final overtime regulations will require otherwise exempt workers who earn less than $47,476 a year ($916/week) to be paid overtime, even if they are classified as a manager or professional.  This presentation will cover the key provisions of the final rules, the effect of nondiscretionary bonuses and incentive payments on the salary basis test, the non-enforcement policy for certain providers of Medicaid-funded services, and walk through scenarios and practical options for complying with the new salary threshold.
 
 Noon - 1:30 pm

 Peer Collaboration Lunch & Learn

Peer Collaboration Lunch & Learn

Reserve your seat to join us for lunch and learn about how Peer Collaboration can help you tap into the expertise, guidance, and support you need to address industry and organizational challenges.
 

 1:30 - 3 pm

 Breakout Sessions

How Much Revenue Are You Leaving on the Table?

Presenters: Afia, Inc. CEO Jeremy Nelson and VP of Financial Services Cynthia Sikina

Do you know how your revenue cycle processes compare to best practice?  Are you confident you are billing and collecting the correct amount for all services provided? Please join us for a presentation that will familiarize you with revenue cycle best practices for each spoke of the revenue cycle “wheel” to ensure nothing stops you from turning services provided into CA$H.
 

Getting to the Nuts and Bolts of White Space Application

Presenter: Juliet Funt, CEO, WhiteSpace at Work

This intimate and relaxed session allows us to close the door and speak frankly about the unique white space challenges of community mental health providers and their teams. Discussion and report-out components will create a special context in which professionals can learn white space techniques they can take home and share. They also will learn how to on-board senior leaders to support their efforts at simplification.
 

 3 pm

 Afternoon Break

 3:15 - 4:45 pm

 Breakout Sessions

A Lean Six Sigma Approach to Developing Efficiencies in Delivery of Mental Health Services

Presenters: Monarch CEO Peggy Terhune, PhD; COO Daniel Brown, MSW, LCSW, EVP; VP of Business Intelligence and Process Lee Fandel

Monarch is a large provider of services that provides same day access to therapists and psychiatrists regardless of severity of mental illness to approximately 30,000 people across North Carolina annually.  Come find out how they do this in their 18 out-patient sites across North Carolina and learn how they have decreased wait times and increased revenue using a Lean Six Sigma Approach.
 

Taking it to the Streets: Working with Law Enforcement for Effective Crisis Intervention

Presenters: HRDI President/CEO Joel K. Johnson and Clinical Supervisor Tiffany Patton-Burnside, LCSW; and Chicago Department of Public Health Office of Violence Prevention and Behavioral Health Program Director Erica B. Davis, MS, MA

Learn about HRDI's pilot program with the Chicago Police Department and the Chicago Department of Public Health to divert individuals with serious mental illness from the correctional system and the impact it's had on the cost of correctional services and overtime.
 

 5:30 - 8:30 pm

 Reception and Banquet
 Hosted by: Genoa - a QoL Healthcare Company

Thursday, August 18

 7:30 am

 Registration & Continental Breakfast

 8:30 - 10:15 am

 General Session

Predictive Analytics - Guiding the Future of Service Delivery

Presenters: CMT CEO Carol Clayton, PhD; CMT Senior Clinical Systems Analyst Abel Wright, MS; and Associate Professor Christopher Reist, MD MBA

Join us for an overview of predictive analytics followed by a discussion of how to apply predictive analytics in the healthcare arena. Examples of the application of risk prediction models in community based settings will be provided along with some prototypes of work Care Management Technologies is currently engaged with in using Big Data Machine Learning to predict behavioral health readmissions.
 

 10:15 am

 Morning Break

 10:30 am - Noon

 General Session (continues)

2 People Locked in Closets, Keeping Them Alive with the Right Questions, Risk Management & Potentially Violent Patients

Presenter: Ron Zimmet, MHRRG

Reducing the risk of litigation and providing the highest quality care for potentially violent patients involves specific steps which are often the subject of lawsuits. These include responding to danger signs, completing a scientifically-validated risk assessment, accessing sufficient, reasonably-available information and selecting the most appropriate intervention. Sometimes a misunderstanding of HIPAA regulations acts as a barrier to accessing adequate information. The speaker will discuss each of these areas as informed by the lessons learned in over 30 years of behavioral healthcare professional liability litigation.
 

 Noon - 1:30 pm

 Lunch on Your Own
 Orientation Luncheon (invitation only)

 1:30 - 3 pm

 Breakout Sessions

Effective Treatments to Improve Patient Outcomes and Decrease ER Usage

Presenter: Lifeworks Director of Integrated Behavioral Health Lexy Vanorio Kilewer, LCSW and Virginia Garcia Memorial Health Center CEO Gil Muñoz, MPA

Through a grant with Providence Health Systems, LifeWorks Northwest and Virginia Garcia Memorial Health Center have created a collaborative and integrated team that identifies patients who frequent ERs and provides those patients with access to a healthcare team that can help address social challenges in addition to medical problems.  In the first years of the program, LifeWorks and Virginia Garcia have found success in reducing ER usage and inpatient hospital visits.

Marketplace Innovation

Presenters: ncgCare CEO Frank Viera, VP of Corporate Development and General Counsel Nick Riehl, and COO Sean Blair LPC

ncgCARE, the first for-profit organization to join mhca, will discuss three key elements of M&A: 1) Finding the right partner; 2) Getting the deal done; and 3) Post-deal integration from both the perspective of the entity being acquired and the one acquiring.
 

 3 pm

 Afternoon Break

 3:15 - 4:45 pm

 Breakout Sessions

ViewPoint / PEER Collaboration  Follow-Up

Facilitator: Dale Shreve, mhca President & CEO

Member CEOs interested in forming PEER Collaboration groups are invited to this special session where they can ask questions about other members' experiences with such groups, get help finding a group that's right for them, and get tips for getting their group up and running. A great follow-up for CEOs who attended Wednesday's Lunch & Learn, or CEOs who are interested in joining a PEER group but aren't sure where to start.
 

 5:30 - 7 pm

 Reception
 Hosted by:  MHRRG & Negley Associates

Friday, August 19

 8 - 10 am

 mhca Board of Directors Meeting
 Chair:  Dale K. Klatzker PhD
 

 10 am - 2 pm  MHRRG Board of Directors Meeting
 Chair:  Margarita Labarta PhD
 

Winter Conference Sponsors & Exhibitors

A-Train Marketing - Member CEO Headshot Sponsor & Exhibitor - www.atrainmarketing.com
Afia -
Aftrenoon Break Sponsor - www.afiahealth.com
Altruis
- Exhibitor - www.altruis.com
BBC Technology Solutions - Exhibitor -  www.bbctechnologysolutions.com
CapGrow Partners
- Exhibitor - www.capgrowpartners.com
CARF International - General Sponsor & Exhibitor - www.carf.org
CMT - A Relias Learning Company - Book Sponsor - www.cmthealthcare.com
Credible Wireless - Exhibitor - www.credibleinc.com
DATIS - Exhibitor - www.datis.com
Dominion Diagnostics - Exhibitor - www.dominiondiagnostics.com
ECHO Group
- WiFi & Charging Station Sponsor - www.echoman.com
Genoa - a QoL healthcare company - Reception/Dinner Sponsor & Exhibitor - www.genoa-qol.com
iCentrix - Exhibitor - www.icentrix.com
Iris Telehealth - Exhibitor - www.iristelehealth.com
Janssen Pharmacuticals - General Sponsor & Exhibitor - www.janssenpharmaceuticalsinc.com
The Joint Commission - Exhibitor - www.jointcommission.org
Kronos - Exhibitor - www.kronos.com
Martyn Family Foundation - Education Sponsor - www.martynfoundation.org
MHRRG/Negley Associates - Reception Sponsor & Exhibitor - www.mhrrg.com
Netsmart Technologies - App Sponsor & Exhibitor - www.ntst.com
NorthRock Pharmacy - Exhibitor - www.northrockpharmacy.com
Paragon Billing - Exhibitor - www.mentalhealthbilling.com
PharmBlue
- Exhibitor - http://pharmblue.com
Qualifacts Systems, Inc.
- Morning Break Sponsor & Exhibitor - www.qualifacts.com

Relias Learning - Exhibitor - www.reliaslearning.com
Streamline Healthcare Solutions - Orientation Luncheon Sponsor & Exhibitor - www.streamlinehealthcare.com
TenEleven Group - Exhibitor - www.10e11.com
Valant - Reception Sponsor & Exhibitor - www.valant.com
Welligent -
Exhibitor - www.welligent.com

Tuesday, February 21

1 - 5 pm

 Innovation Incubator

Improving Visibility in the Integrated Care Marketplace

Panelists: OPEN MINDS CEO Monica Oss; LifeWorks Northwest President & CEO Mary Monnat; Prospect CharterCare VP of Integrated Behavioral Health Rebecca Plonsky, LICSW

An update on the future of CMHCs and their role within ACOs followed by a discussion of strategies for success and improved visibility in the integrated care marketplace.
 

5:00 - 6:30 pm

 Welcome Reception
 Sponsored by Valant

Wednesday, February 22

7:30 am

 Registration & Continental Breakfast

8:30 - 10:15 am  Welcome & Annual Meeting

10:15 - 10:30 am

 Morning Break

10:30 - Noon
 General Session

Relationship Economics - The Art & Science of Relationships

Presenter: Senior Leadership Advisor, International Speaker & Best-selling Author David Nour

Your personal and professional success depends on the diversity and quality of your relationships with others. In this session, you'll learn how to invest in people, exchange relationship currency, accumulate reputation capital, and build your professional net worth; and, you'll leave with unique insights on the intentional, strategic, and quantifiable value of business relationships with the mhca membership.
 
Noon - 1:30 pm

 Lunch On Your Own
 Orientation Luncheon
(invitation only)

 

 1:30 - 3 pm

 Breakout Sessions

Your Relationship Currency® Roadmap

Presenter: Senior Leadership Advisor, International Speaker & Best-selling Author David Nour

This practical, pragmatic session will help you apply David’s unique ideas and proven processes, from the Relationship Value Pyramid to his Relationship Expertise matrix, toward helping you achieve the business results you’re after in 2017 and beyond.
 

Establishing a Path for Client Success & Empowerment

Presenters: Suncoast Center CEO, Barbara Daire, LCSW; Clinical Director, Lynda Wagner, LMHC,CAP; Program Managers Julio Burgos, MHS and Jennifer Poole, LMHC

Healthy Transitions improves access for young people at the onset of a mental health condition. The Pinellas County Empowerment Team provides an integrated approach to help stabilize individuals who are frequently hospitalized or incarcerated due to mental health issues. For both populations, engagement is key. Each program will present engagement strategies and program structures that provide successful outcomes for the participants.
 

 3 pm

 Afternoon Break

 3:15 - 4:45 pm

 Breakout Sessions

Building Your Brand in the Digital Age

Presenter: A-Train Marketing President Gretchen Gaede

Learn about the latest tools and techniques for marketing in the face of a rapidly changing, yet connected world. This session will include specific advice on: demystifying SEO and digital advertising; how to use social media safely and effectively; and how to measure effectiveness to maximize value and create buzz on a budget.    

ViewPoint

Facilitated by mhca President & CEO Dale Shreve

Join us for a relaxed, informal discussion session about how anticipated changes under the new administration in Washington DC might affect your organization – and what you are doing to prepare. Leave your politics at the door and let’s talk business. 

5 - 8 pm

 Reception & Banquet
 Hosted by: Genoa - a QoL Healthcare Company

Thursday, February 23

 7:30 am - 8:30 am

 Registration & Continental Breakfast

  Peer Group Coffee Chat

 8:30 - 10:15 am

 General Session

Organizational Ethics in Mental Health Services: Marketing, Fundraising & Social Media

BACK BY POPULAR DEMAND!

Presenter: Bioethicist Michael Gillette, PhD

Michael killed it in San Diego, delivering the highest-rated session of mhca’s 2015 Summer Conference. We’re bringing him back to lead a new, thought-provoking and highly-interactive discussion of business ethics related to organizational structures and relationships between colleagues, marketing and fundraising, and the organizational and individual staff member use of social media. Don’t miss this opportunity to participate in a truly stimulating and memorable discussion!
 

 10:15 am

 Morning Break

 10:30 am - Noon

 General Session (continues)

 Noon - 1:30 pm

 Lunch on Your Own

 1:30 - 3 pm

 Breakout Sessions

Finding the Right Fundraising & Donor Management Solution

Panelists: Coleman Professional Services CEO Nelson Burns; Bloomerang CEO & Founder Jay Love; Salsa Director of Client Adoption Andrew Shoaff; Blackbaud Principal Consultant Danielle Johnson Vermenton

Finding and selecting a software solution that best fits your needs can help you achieve your fundraising goals and improve donor retention over time. If you've had doubts about your current system for a while, but have been reluctant to change because of the time, effort and cost associated with finding and implementing better alternatives, this session is for you. Don’t keep missing out on valuable fundraising opportunities; learn from a panel of leading fundraising and donor management software executives and find a solution that will really work for you!
 

Succession Planning

A panel presentation from AMHC CEO Greg Disy, Advocates CEO Diane Gould and ProEventa CEO Jim Gaynor; facilitated by Stuart Meyers, The Meyers Group

Review best practices for succession planning and ensure your organization is prepared for a smooth transition when key positions turn over. 

 3 pm

 Afternoon Break

 3:15 - 4:45 pm

 mhca Board of Directors Meeting
 Chair: Dale Klatzker, PhD

 5:00 - 6:30 pm

 Reception
 Sponsored by: MHRRG/Negley

Friday, February 24
 9 am - 2 pm  MHRRG Annual Shareholders Meeting & Board of Directors Meeting
 Chair:  Margarita Labarta, PhD
 

About Us

mhca is a results-oriented organization that operates in a fast, flexible, and focused mode. We take pride in the purposeful and productive involvement and participation of our members. Because mhca is composed of members who share common visions and priorities, we are able to quickly determine our objectives, commit the necessary resources, and accomplish our goals.

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