Agenda for 2020 Boston, MA

1:30 - 4:30 pm

 Leadership Incubator
 Sponsored by: MHRRG/Negley Associates

Transitioning to CEO

Presented by: Comprehensive Healthcare CEO Jodi Daly, Spectrum Healthcare Group CEO April Rhodes, Meridian Behavioral Healthcare President & CEO Don Savoie, Terros Health President & CEO Peggy Chase, and others TBD

Current mhca CEOs will discusses their transitions from top administrative positions to CEOs, and how as CEOs they have addressed succession planning and relationships with their Boards. This session will help non-CEOs explore the path to becoming a CEO and will provide existing CEOs models for succession planning and developing effective Board relationships.

All attendees and their travel companions are invited to join us for drinks and hors d’oeuvres.

Join your peers for a great night out at historic Fenway Park! We will meet in the lobby immediately following the reception to walk over to the field and enjoy the game (First pitch is scheduled for 7:10 pm). Additional details on how to reserve your tickets, compliments of Relias, will be emailed to mhca members prior to the conference. RSVP will be required as tickets are limited. 

7:30 - 8:30 am

 Registration & Continental Breakfast
 Sponsored by:  Sponsorship Available!

Train Your Head to Think on Its Feet

Presented by: Improv Asylum

Learn how the tools and techniques of Improv can immediately help you communicate and listen more effectively, work together as a team and build off the ideas of others. Experience the power of “Yes..And” and see how those simple words can create a more innovative you! The Improv Asylum team will show you how to “Train your Head to Think Fast on its Feet” by giving you skills that will help you lead and succeed!

Made in Massachusetts - MassHealth Transformation

Presented by: a panel of mhca Massachusetts members

Massachusetts members will review the evolution of MassHealth and the current Medicaid landscape in a state known for being on the cutting edge of healthcare reform initiatives. Our members will share some of their innovative responses to their state-wide behavioral health transformation.

 Grab Lunch with a Few of Your mhca Peers

 Orientation Lunch for New mhca Member CEOs (invitation only)
 Sponsored by:  Afia Health

 1:30 - 3:00 pm

 General Session

INNOVATION EXPO!

Presented by: Vinfen President & CEO Bruce Bird, United Services President & CEO Diane Manning, Mental Health Center of Denver President & CEO Carl Clark, and The Harris Center CEO Wayne Young

You asked - we listened!  Hear about innovative ideas and solutions your peers are developing and participate in thought-provoking discussion and informal consultation with your fellow industry leaders.

 3:00 - 3:30 pm

  Afternoon Break
  Sponsored by:  Sponsorship Available!

 3:30 - 5:00 pm

 Breakout Sessions

Opioids - Predictive Analytics Target Who and How to Help

Presented by: Rola Aamar, Clinical Effectiveness Consultant for Behavioral Health at Relias

As families and communities across the country continue to reel from the impact of the opioid epidemic, healthcare providers, payers, first responders, and community members are looking for ways to be proactive in addressing needs of patients using opioids. This session will describe a real-world, efficient population health strategy that relies on predictive modeling to identify members who are at risk. It will also elaborate on the development of an intervention strategy aimed at preventing the worst outcomes such as overdose. You’ll leave with an actionable intervention strategy and tool that can be used to identify those at risk and to intervene for those who need it most.

Beyond Psychiatric Hospitals: The Case for Crisis Residential Services

Presented by: TBD Solutions Consultant Travis Atkinson and Community Reach Center Senior Manager of Clinical Services Jaime Brewer

For the past 40 years, alternatives to psychiatric hospitalization such as Crisis Residential programs have blossomed across the country, providing comprehensive care with highly satisfied clients at a fraction of the cost of  hospitalization. Crisis Residential services have decades of research to support their efficacy, so why do communities often overlook their utility? Learn why Crisis Residential services are an integral part of any behavioral health crisis continuum and how their existence leads to better care, better client satisfaction, and lower costs.

5:00 - 6:30 pm

  Reception
  Sponsored by: Genoa Healthcare

All attendees and their travel companions are invited to join us for an evening reception featuring delicious appetizers and signature cocktails and mocktails.

 7:30 - 8:30 am

 Registration & Continental Breakfast
 Sponsored by:  Sponsorship Available!

 8:30 - 10:00 am

 General Session

Evidence-Based Leadership

Presented by: Senior Leader, Managing Director, National Speaker and Author Craig E. Deao, MHA

What do high performing healthcare organizations have in common? A systematic approach to leadership that aligns goals, behaviors and processes called Evidence-Based Leadership. This session will provide an overview of research and field experience from the past twenty years from leaders focused on creating cultures where employees want to work, clinicians want to practice and patients want to receive care. Special emphasis will be placed on practical actions mhca’s leaders can put into place when they return home.

 10:00 - 10:30 am

 Morning Break

 10:30 am - Noon

 General Session 

Where Design Shines - How to Take a Design-Driven Approach to Patient Engagement

Presented by: NeuroFlow VP of Product Julia Kastner

Build it and they will come just doesn’t work in healthcare. You need to ensure patients are engaged with your digital tools so they’re getting value from them and you’re seeing the ROI from those investments. Whether it’s UX design, behavioral economics, or gamification, there are proven, innovative ways to drive user engagement. In this session, Julia shares best practices and lessons learned when it comes to building behavioral health tools, and making them stick for patient populations. 

 Noon - 1:30 pm

 Grab Lunch with a Few of Your mhca Peers

 1:30 - 3 pm

 Breakout Sessions

Pathways to Excellence at AllHealth Network: Organizational Transformation through Evidence Based Leadership

Presented by: AllHealth Network’s President & CEO William Hendricks, Director of Human Resources Beth Nixon and VP of Community Wellness Jennifer Bock

Three years ago, turnover rates for AllHealth Network employees exceeded 38% and the organization’s reputation was deteriorating rapidly. AllHealth Network committed to a three-year transformation project called Pathways to Excellence implemented in partnership with Huron Studer Group and based on their Evidence Based Leadership framework. Today, turnover rates are below 19% percent, they have re-vitalized community partnerships and increased revenues by 17%. Learn how AllHealth Network transformed its culture, improved organizational outcomes and became recognized as one of Denver’s Top Workplaces.

Fiduciary Excellence for Investment Stewards

Presented by: Mark Klopfenstein, mhca Investment Manager and Vice President First Federal Bank

Defining standards of care for persons who have the legal responsibility for overseeing someone else’s money including trustees and investment committee members.

 3:00 - 3:30 pm

 Afternoon Break

 3:30 - 5:00 pm

 mhca Board of Directors Meeting
 Chair: Dennis L. Regnier, MA

 5:00 - 6:30 pm

 Closing Reception
 Sponsored by:   Sponsorship Available!

All attendees and their travel companions are invited to join us for drinks and hors d’oeuvres.