A national association of innovative & entrepreneurial
behavioral healthcare organizations
focused on the development of C-suite executives.

Agenda for 2021 Memphis, TN

Preliminary Program – Subject to Change – Check Back for Additional Information and Updates

  NOTE:    In-Person Conference only!  No Virtual Conference attendance will be offerered.

Times posted are in CENTRAL TIME ZONE (UTC-6)!

2021 Fall Conference
Sponsors & Exhibitors

 confreg download button plai   Conf COVID Info grn

Afia Health   Wednesday Morning Refreshment Break Sponsor   www.afiahealth.com 
AMS Practice Management    Exhibitor   amsmanagements.com
ContinuumCloud   Exhibitor   www.continuumcloud.com
Coviu   Exhibitor   www.coviu.com/en-us
Eleos Health   Exhibitor   www.eleos.health
Firsthand   Wednesday Afternoon Refreshment Break Sponsor   www.firsthandcares.com
Genoa Healthcare  
Wednesday Evening Reception & Flu Shot Sponsor & Exhibitor
iCentrix Analytics   Exhibitor   www.icentrixanalytics.com
INCITE Consulting Solutions   Curve Benders Book Sponsor   www.inciteconsultingsolutions.com
InSync Healthcare Solutions   Exhibitor   www.insynchcs.com
Iris Telehealth   Exhibitor   www.iristelehealth.com
Jeri Davis International   Take Note! Sponsor   www.jeridavis.com
Martyn Family Foundation   Education Sponsor   www.martynfoundation.org
MHRRG / Negley Associates  
Tuesday Leadership Incubator Sponsor & Exhibitor
  www.mhrrg.com | www.jjnegley.com
Netsmart   WiFi Sponsor & Exhibitor   www.ntst.com
NextGen Healthcare   Thursday Evening Reception Sponsor & Exhibitor   www.nextgen.com
OnCall Health   Peer Luncheon Sponsor & Exhibitor   www.oncallhealth.com
Owl   Thursday Continental Breakfast Sponsor & Exhibitor   www.owl.health
Qualifacts + Credible   Conference App & Charging Stations Sponsor & Exhibitor   www.qualifacts.com | www.credible.com
Secure Telehealth    Exhibitor   www.securetelehealth.com
Streamline Healthcare Solutions  
Wednesday Continental Breakfast Sponsor & Exhibitor

VideoSession green 150x150  IMPORTANT NOTICE:    Recorded Sessions  

  NOTE:    In-Person Conference only!  No Virtual Conference attendance will be offerered. 

Some sessions will be recorded and made available in the Conference Presentations documents library.
These sessions are denoted by the green icon at the right  >>>>>>>>

Tuesday, October 19

 1:30 - 4:30 pm CST (UTC-6)

 Leadership Incubator
Sponsored by:  MHRRG / Negley Associates  

VideoSession green 150x150Transformational Change – Are Mergers, Acquisitions & Affiliations Critical to Your Organization’s Future Success?

Presenters: JDi Healthcare Consultants & Recruiters President Jeri Davis; Burrell Behavioral Health President & CEO C.J. Davis, Preferred Family Healthcare CFO Thomas Weber CPA CIA, and Burrell Behavioral Health General Counsel Josh Bade, Attorney; Seven Counties Services President & CEO Abbreial P. Drane CPA MBA; President & CEO of SJBHR & Executive VP of Inperium NJ Theresa C. Wilson MSW LCSW; Polsinelli PC, Polsinelli LLP Shareholder Andrew Grumet

Mergers, acquisitions, and affiliations are on fire in the behavioral health field and heating up in the not-for-profit sector. Learn about the driving forces behind this consolidation, and anticipate market moves. Hear strategies and consolidation options from peer CEOs actively involved in these initiatives, and get insights from an attorney who specializes in healthcare/not-for-profit M&A. Don’t miss out on keys to success and lessons learned from challenging experiences.

 5:00 - 6:30 pm CST (UTC-6)

 Welcome Reception
 Sponsorship Available!

All attendees and their travel companions are invited to join us for drinks and hors d’oeuvres.

Wednesday, October 20

 7:30 - 8:30 am CST (UTC-6)

 Registration & Continental Breakfast
Sponsored by:  Streamline Healthcare Solutions

 7:30 - 8:30 am CST (UTC-6)

 Free Flu Shot Clinic
Sponsored by:  Genoa Healthcare

Take one more thing off your to-do list by receiving your flu shot at mhca's Fall Conference this year!

Visit Genoa Healthcare in the Exhibit Area between 7:30 - 8:30 AM OR 12:00-1:30 PM to receive your flu shot. There's no cost to you and no advance sign-up is needed. Just bring your ID and proof of insurance.
 8:30 - 10:00 am CST (UTC-6)

 Welcome & General Session
 Sponsored by:  Martyn Family Foundation

 David Nour will not be able to join us in Memphis, so we have adjusted our WEDNESDAY MORNING schedule to reflect the following:

VideoSession green 150x150

Myth Busting in Integrated Care & Value Based Reimbursement to Help Your Organization Thrive

Presenters: NextGen Healthcare Vice President of Behavioral Health Solutions Javier Favela & Mercy Care AZ Chief Operating Officer Tad Gary

In this presentation, Javier Favela will debunk many of the misperceptions related to the integration of mental and physical health and dive deep into Value Based Reimbursement with Tad Gary who will offer the payer’s perspective on myths related to:

  • SDoH
  • SAMHSA Level 6 Integration
  • CCBHC certification
  • Not having access to claims data needed for decision making
  • Challenges partnering with payers
  • Inability of one solution to handle physical care and complex mental health diagnoses
 10:00 - 10:30 am CST (UTC-6)

 Morning Break
 Sponsored by:  Afia Health

 10:30 am - Noon CST (UTC-6)

 General Session
 Sponsored by:  Martyn Family Foundation

VideoSession green 150x150What Makes the Great Ones Great

Presenter: Business leadership expert and executive coach, 11-time New York Times best-selling author, and longtime Associate Editor for Sports Illustrated Don Yaeger


Through inspirational stories learned from first-hand experiences with the greatest winners in sports, Don will explore what it takes to pursue greatness in all you do.


 Noon - 1:30 pm CST (UTC-6)

 Grab Lunch with a Few of Your mhca Peers

 Noon - 1:30 pm CST (UTC-6)

 Free Flu Shot Clinic
Sponsored by:  Genoa Healthcare

Take one more thing off your to-do list by receiving your flu shot at mhca's Fall Conference this year!

Visit Genoa Healthcare in the Exhibit Area between 7:30 - 8:30 AM OR 12:00-1:30 PM to receive your flu shot. There's no cost to you and no advance sign-up is needed. Just bring your ID and proof of insurance.

 1:30 - 3:00 pm CST (UTC-6)

 Breakout Sessions

VideoSession green 150x150Collaborating with Hospital Systems to Manage Complex Care Patients

Presenters: Regional One Health Chief Integration Officer Susan Cooper, Manager Complex Care Megan William, and Alliance Healthcare Services CEO Laurie Powell LCSW

One Health, developed by Regional One Health (ROH), is a complex care program designed to meet the needs of uninsured, medically and socially complex individuals. Alliance Healthcare Services (AHS) created a model to address barriers that resulted in complex individuals who repeatedly present in their crisis continuum, emergency departments, psychiatric inpatient hospitals and the criminal justice system. Many of the complex individuals were known to frequently engage with both institutions. To be successful in coordinating and collaborating, it was necessary to build an authentic relationship between ROH and AHS that allowed each partner to utilize their expertise to the fullest. In this workshop, you will learn about how these systems interface and gain insight into tools used to create a new ecosystem between healthcare, behavioral health, and social services. Most importantly, you will learn what true authentic collaboration looks like.

VideoSession green 150x150You’ve Built a Law Enforcement – Behavioral Health Collaborative, Now What?
Moving Ahead Toward Caring for the Community, Including The Officers and Their Families, While Building Sustainable Lines of Business

Presenters: Bright Harbor Healthcare Services Director of Adult Clinical Services Kimberly Veith, and Director of Marketing and Development Meghan Corrigan

Learn the history behind the first municipal Police/Social Work collaborative and how it grew to include several municipalities by fostering relationships with Police Chiefs, Town Councils, and The Prosecutor’s Office. Beyond the initial collaboration came the opportunity to build community wellness programs, Officer healthcare programs, and educational programs for both law enforcement personnel as well as the community. There has never been a better time to partner with our law enforcement colleagues, and our expertise as behavioral healthcare leaders can lend to building strong, healthy communities.

 3:00 - 3:30 pm CST (UTC-6)

 Afternoon Break 
 Sponsored by:  Firsthand

 3:30 - 5:00 pm CST (UTC-6)

 Breakout Sessions

VideoSession green 150x150The Value of Whole-Person Care: Using Analytics to Drive True Value-Based Care

Presenters: I Am Boundless Vice President of Programs Jennifer Riha, Afia, Inc. Vice President of Analytics Strategy Melanie Elliott

Not long ago, Boundless identified a greater need in the populations they serve for not just managing care among providers, but to provide whole person, integrated care to those individuals themselves, resulting in an application to provide physical health services and apply to become a Federally Qualified Healthcare Center. This presentation will focus on the road that Boundless traveled to get where they are now and how analytics helped them get there. In particular, the presentation will focus on: monitoring and reducing polypharmacy, clinical pathways to help individuals obtain and maintain healthy weight and BMI, calculating and monitoring various payer-specific requirements, calculating and monitoring the cost of care, integration of Health Information Exchange data to measure population health, identify risk among clients, and provide best practice care to treat those risk-based health issues, all while monitoring and managing exposure to COVID among residential and office clients and staff. These practices have provided critical insight to not only know the real-time state of affairs at Boundless, but to proactively plan and be able to act in the best interest of clients to ensure their health and wellness, which allows Boundless to prove to stakeholders and payers that their care models are true value-based models.

VideoSession green 150x150Engaging Every Team Member, Every Day, in Improving Client Care

Presenters: Sound Quality Improvement Specialist Brian Armbrust, Vice President & Chief Operations Officer Guy Delisi, Lean Coach Mike De Luca and President & CEO Patrick Evans

Like any healthcare organization, Sound must be able to demonstrate that the people we serve are receiving value from the services we provide – to be relevant, our care for our clients must result in a measurable improvement in their outcomes. Sound turned to Lean (which we call Sound Thinking) to create a reliable and sustainable approach to improving clinical and operational results because of its dual emphasis on creating value for clients while engaging “every team member, every day” in improving their work. In this breakout session, we will share what we have tried in implementing Sound Thinking, what we expected to happen, and show how our learnings from what actually happened has shaped the evolution of our understanding and approach to this transformative work. You’ll learn how the role of leaders has been at the center of what we’ve achieved so far, and how deepening our leaders’ Sound Thinking leadership skills is critical for our future success.

 5:00 - 6:30 pm CST (UTC-6)

 Sponsored by:  Genoa Healthcare

All attendees and their travel companions are invited to join us for a casual reception.

Thursday, October 21

 7:30 - 8:30 am CST (UTC-6)

 Registration & Continental Breakfast
 Sponsored by:  Owl

 8:30 - 10:00 am CST (UTC-6)

 General Session
 Sponsored by:  Martyn Family Foundation

VideoSession green 150x150Adapt And Pivot - Applying Lessons Learned As We Move Forward Into This Next Decade

Presenters: Netsmart COO Tom Herzog; Carl Clark, President and CEO, Mental Health Center of Denver; Susan Garnett, CEO, MHMR of Tarrant County; and Tracey Roxby, Netsmart VP, Client Alignment

The notion has been that we move at the speed of thought, now the ask is for us to iterate at that same pace. The past 18 months have presented challenges, exposed areas for growth, and offered us the opportunity for continuous improvement. In this session we will discuss: ensuring we do not lose what is core to our teams in moments of uncertainty, utilizing resources and tools as a means to provide alignment, understanding what worked and did not work, building an essential framework and logistics as a foundation, and recognizing curiosity and anticipation as a strategy. We will review practices that can be applied to everyday situations that span from an urgent need to significant changes in a moment for a team, organization, or the communities we serve.

 10:00 - 10:30 am CST (UTC-6)

 Morning Break
Sponsorship Available!

 10:30 am - Noon CST (UTC-6)

 General Session
 Sponsored by: Martyn Family Foundation 

VideoSession green 150x150Made in Tennessee, Yesterday, Today & Tomorrow

Presenters: Commissioner Tennessee Dept of Mental Health Substance Abuse Services Marie Williams, Tennessee Association of Mental Health Organizations Executive Director Ellyn Wilbur, Volunteer Behavioral Health Care System President/CEO Phyllis Persinger and Retired CEO Chris Wyre MBA, Alliance Healthcare Services CEO Laurie Powell LCSW, and Carey Counseling Center Retired CEO Robert Vaughn

Tennessee has long been a predictor of trends in behavioral health. This presentation will cover the evolution of Tennessee’s behavioral health system from yesterday’s implementation of managed care, to today’s emphasis on value-based care and response to the COVID pandemic, to tomorrow and what we predict the future will hold. Each panelist will discuss her perspective and role in each era of change.

 Noon - 1:30 pm CST (UTC-6)

 Grab Lunch with a Few of Your mhca Peers

 1:30 - 2:30 pm CST (UTC-6)

 Innovation Expo

VideoSession green 150x150 Innovation Expo

Presenters: Wasatch Mental Health CEO Juergen Korbanka, South Community, Inc. CEO Lisa Carter, and Polara Health CEO Tamara Player, COO Kara Langley and Principal and Healthcare Practice Leader at Next Level Partners Brian Maready

Take advantage of this opportunity to learn from your peers! mhca members will provide mini-presentations on their innovative efforts followed by time for audience questions.

Therapy Connect – On-Demand Virtual Therapy Services
Therapy Connect lets you skip the commute, stay home, and limit your exposure to COVID-19 and other hazards! Long since a reality for physical healthcare, our innovative Therapy Connect portal allows clients to connect virtually with a master’s level clinician within less than 15 minutes. This on-demand therapy portal provides access to services when no onsite appointments are available due to staff shortages, for urgent, but not emergent, care and to address short-term clinical needs. Therapy connect affords both clients and clinicians the opportunity to stay at home thus extending a chicanes ability to work remotely without loss of productivity.

Moving away from Tradition into the Classroom
This presentation entails a partnership venture between South Community and a rural School District to bring Specialized Day Treatment into their educational setting, working with those youth who are too severe for traditional Day Treatment programs coupled with the goal of keeping the youth in his/her least restrictive school setting. This model supports specialized day treatment and full academic learning, different than traditional Day Treatment.

An End-to-End Transformation in Client Care Delivery
How Polara Health improved client experience and boosted staff morale while reducing costs and increasing capacity.

 2:30 - 3:00 pm CST (UTC-6)

 Afternoon Break
Sponsorship Available!

 3:00 - 5:00 pm CST (UTC-6)

 Connect with Your Peers

 3:30 - 5:00 pm CST (UTC-6)

mhca Board of Directors Meeting
 Chair: Dennis Regnier

Free Time

Time to connect with your mhca peers is the most valuable benefit of attending our conferences - take this time to gather with your friends old and new for some relaxation and conversation.

 5:00 - 6:30 pm CST (UTC-6)

 Closing Reception
 Sponsored by:  NextGen Healthcare

All attendees and their travel companions are invited to join us for drinks and hors d’oeuvres.

About Us

mhca is a results-oriented organization that operates in a fast, flexible, and focused mode. We take pride in the purposeful and productive involvement and participation of our members. Because mhca is composed of members who share common visions and priorities, we are able to quickly determine our objectives, commit the necessary resources, and accomplish our goals.

Contact Us

1876 Eider Court, Suite A
Tallahassee, FL  32308
TEL:  (850) 942-4900
FAX:  (850) 942-0560