Agenda for 2018 Detroit, MI

1:30 - 5 pm

 Innovation Incubator

Innovation Incubator

Presented by: Henry Ford Health System Division Head, Academic Internal Medicine, Dr. David Willens, Senior Staff Psychologist Dr. Erin Tobin, Dr. Doree Ann Espiritu and Emergency Medicine Health Psychologist Jennifer Peltzer-Jones; University of Michigan Associate Professor Paul N. Pfeiffer, Afia, Inc. Co-founder Jeremy Nelson, Incite Consulting Solutions' Kara Sweeney Guerriero and  X2AI Co-founder and CEO Michiel Rauws 

Join us for a facilitated, collaborative discussion following brief presentations on three innovative efforts. Representatives from the Henry Ford Health System will talk about community integration, using HIT to impact patient care and addressing the larger priorities of the health system such as value-based care and utilization. Representative from the University of Michigan and the VA Center for Clinical Management Research will talk about the structure-process-outcome approach to quality measurement and the challenges in using patient reported mental health outcomes to measure quality. They will discuss the rationale, design and early findings of a study that uses automated collection methods (IVR, text messaging and web surveys) to explain variation in outcomes across multiple clinic sites, and whether outcomes can be reliably and validly used as measures of quality. Founder and CEO of X2 will introduce Tess - a Mental Health Chatbot that engages in text message conversations to coach people through tough times to build resilience in the same way a therapist would. Northwestern University conducted a randomized controlled trial that revealed interactions with Tess led to significantly reduced symptoms of depression (by 13%) and anxiety (by 18%). Come join the conversation! 

5 - 6:30 pm

 Welcome Reception
 Sponsored by: Valant

All attendees and their travel companions are invited to join us for drinks and hors d’oeuvres.

7:30 am

 Registration & Continental Breakfast

Build a Workplace People Love - Just Add Joy!

Presented by: Menlo Innovations CEO Rich Sheridan

Hear Richard Sheridan talk about his passion for process, teamwork and organizational design, with one inordinately popular goal: the business value of joy! Sheridan is an avid reader and historian, and his software design and development team at Menlo Innovations didn't invent a new culture, but copied an old one - Edison's Menlo Park New Jersey lab. Some call it agile, some call it lean - Sheridan and his team call it joyful. If you’re looking for an inspirational blueprint for creating a more passionate team, running smarter meetings and building cultural training into your hiring process, don’t miss this opportunity to hear from the guy who literally wrote the book.

10 am

 Morning Break

The Role of Peer Support Specialists in Suicide Prevention

Presented by: University of Michigan Associate Professor Paul N. Pfeiffer and Washtenaw County Community Mental Health Certified Peer Support Specialist Yarrow Halstead

Review current theoretical thinking about the causes of suicide and learn how peer support might uniquely address important risk and protective factors.  Hear about various approaches to integrating peer support specialists into suicide prevention and the current state of the research evidence, as well as the details of an ongoing randomized controlled trial to test a specific model of peer support where patients who have received inpatient care for suicide risk are provided 3 months of individual peer mentorship.

 Lunch On Your Own
 Orientation Luncheon (invitation only)
 Sponsored by:  Streamline Healthcare Solutions

Presented by: Southwest Solutions President/CEO John Van Camp (retired), Southwest Housing Solutions Executive Director Tim Thorland, Housing Resource Center Director Jamie Ebaugh and formerly homeless residents

Tour Piquette Square for Veterans, a model for veteran housing, followed by the Ford Piquette Avenue Plant, birthplace of the Model T and one of the world’s most significant industrial buildings. Piquette Square for Veterans provides permanent supportive housing for 150 formerly homeless veterans. It is one of the largest facilities of its kind in the nation and has been called the “gold standard” of helping veterans rebuild their lives and reintegrate into the community. The tour will include a discussion of how a community mental health agency entered affordable housing development, including the development of Piquette Square, and Southwest Solutions efforts to support the homeless and end homelessness in Detroit.

 1:30 - 3 pm

 Breakout Sessions

Ideas to Dashboards

Presented by: Macomb County Community Mental Health Director of Information Network Bill Adranga,  Director of Clinical Services & Quality Improvement Denise Arbaugh, Clinical Services & Quality Improvement Manager Lori Baumgart, Information Systems Manager Carolyn Landy and Afia Managing Partner Chris Akerley 

Clinical, quality and information systems departments will share how they changed the data culture within their organization, rebuilt the organization’s data warehouse, redesigned the reporting system and implemented user-friendly dashboards to support data-driven decision making and improved outcomes.

Run the Experiment

Presented by: Menlo Innovations CEO Rich Sheridan

Join us for a discussion on creating an environment where people feel comfortable running experiments to improve their culture and how to know when its time to iterate or end an experiment and start a new one. We will also discuss how to inspire teams to embrace change in their work.

 3 pm

 Afternoon Break

 3:30 - 5 pm

 Breakout Sessions

AI Delivers Affordable & Effective Support on Demand

Presented by: X2AI Co-founder and CEO Michiel Rauws, Director of Psychology Angie Joerin

Meet Tess, the Artificial Intelligence chatbot that delivers evidenced-based interventions to reinforce patient skills and goals, and help relieve clinician burnout. Through a user-friendly platform, Tess acts as your assistant in delivering 24/7 customized care. X2’s CEO and Director of Psychology will explain how this technology works, give you access to try the system, and show how it helps community mental health centers reach thousands of people.

Consolidation & Mergers in the Mental Health Sector: How to Position & Prepare Yourself

Presented by: Health Management Associates Principal Meggan Schilkie

Mergers are an important strategic tool for organizations to accomplish their goals, preserve access to needed services and maintain their missions. Positioning yourself proactively in search of partners can ensure that you enter into merger planning and negotiations from a place of strength and leadership. This session will be specific to mental health providers in the context of the current broader healthcare policy landscape and you’ll learn specific approaches to navigating the preliminary evaluation and planning phases, negotiations and execution.

5:30 - 8:30 pm

  Reception & Banquet
  Sponsored by: Genoa Healthcare 

All attendees and their travel companions are invited to join us for drinks, hors d’oeuvres and a buffet dinner.

 7:30 am - 8:30 am

 Registration & Continental Breakfast

 8:30 - 10 am

 General Session

mhca Talks - Made in Michigan!

Presented by:Hope Network President/CEO Phillip Weaver, Director of Clinical Operations Megan S. Pena, Director of Clinical Services Nancy Mckittrick, Director of Outpatient Services Lyndsay Martin, Director of Crisis Services Myranda Green, and Program Directors Jessica Hamp and Herbert Winfrey; IHA Consulting's Dr. Darren Lubbers; Sacred Heart Rehabilitation Center CEO Paula Nelson and VP of Clinical Services Linda Spier; and Southwest Solutions retired CEO John Van Camp, Director of Entrepreneurial Initiatives, Prosper US Detroit, Chanell Scott Contreras, Director of Workforce Development Karyn Goven, Southwest Economic Solutions Executive Director Hector Hernandez and Sr. Director of Financial Stability and Operations Libby Palackdharry

Hear about six innovative programs/services developed and delivered by Michigan mhca members and get inspired to take some of these new ideas home!

 10 am

 Morning Break

 10:30 am - Noon

 General Session (continues)

Collective Impact - A Framework for Community Change

Presented by: Tamarack Learning Centre Director of Community Engagement Sylvia Cheuy

Learn about the Collective Impact framework and hear how it is being applied to efforts focused on transforming behavioral health issues, supporting individuals with developmental disabilities and other community change efforts.  

 Noon - 1:30 pm

 Lunch on Your Own

 1:30 - 3 pm

 Breakout Sessions

Why Projects Fail - Managing Complex Change

Presented by: Afia, Inc. Managing Partner Matt Hoffman

This presentation will explore why so many organizational change efforts end in failure and introduce an adaptive model for successfully leading and managing complex change within your organization. Using real-life examples, we will suggest the competencies that are needed to properly lead and manage change, creating a framework to ensure success in any major project or initiative that you will undertake in the future.

Collective Impact as a Framework for Creating Neighborhoods of Opportunity

Presented by: Southwest Solutions President/CEO John Van Camp, (retired), Southwest Housing Solutions Executive Director Tim Thorland, and Southwest Economic Solutions Executive Director Hector Hernandez

Believing that health of place is critical to the health of individuals, Southwest Solutions has employed a Collective Impact framework to develop a holistic approach to neighborhood revitalization. They have linked programs from Southwest Counseling Solutions, Southwest Housing Solutions, and Southwest Economic Solutions to address entrenched social problems in Detroit’s neighborhoods. During this panel discussion they will share insights into how the Collective Impact framework has shaped the evolution of Detroit's most comprehensive social services nonprofit and their work in Detroit Neighborhoods.  

 3 pm

 Afternoon Break

 3:30 - 5 pm

 Breakout Session

Insights into Behavioral Health Marketing

Presented by: Hope Network’s EVP of Marketing Michael Ranville, Creative Director Chris McMorrow, and Senior Writer Adam Barr

To be a better marketer you don’t need another seminar, five-step branding presentation, or list of social media strategies that lead you in circles. You need something more real, more usable - and that’s what we plan on providing. So think about your marketing challenges. Or even the opportunities. The big ones. The hard ones. The ones that keep you up at night. What is your CEO and board saying that falls on you to solve? What are the roadblocks your up against? Yeah—think of those, and bring them to the table on August 16. This will be a rapid-fire discussion where you'll learn how to overcome the creative processes and ways of thinking that only get in the way. We will solve real problems. We’ll solve your problems. And we will cover topics like:

• How to tell your story (because most people don’t care what you do)
• How to craft the right strategy (it's not rocket science)
• How to frame a message people will remember (and respond to)
• How to reach the right people (hint: it’s about “who” not “how many”)
• How to raise more money (make it personal, curated, experiential)

And in the end we’ll walk through a case study that ties everything we discuss together.

 3:30 - 5 pm

 mhca Board of Directors Meeting
 Chair: Rick Doucet MA

 5 - 6:30 pm

Closing Reception
Sponsored by: MHRRG & Negley Associates