Agenda for 2022 Clearwater Beach, FL

 1:30 - 4:30 pm EST (UTC-5)

 Innovation Expo
 Sponsored by:  MHRRG / Negley Associates

Innovation Expo

Come hear about the innovative initiatives your mhca peers have underway and take the opportunity to ask questions and offer input.

1. Empowering Your Community – Building A Recovery Oriented System Of Care
   Presenters: Stacy L. Brown LCPC LMHC, Vice President of Behavioral Health Services, and Bill Nelson MSEd LCPC, President & CEO, of Bridgeway Inc.
   
   
2. Partnering with Universities for Student Counseling Services
   Presenter: Steven Ronik EdD, CEO, of Henderson Behavioral Health
   
   
3. Café 27 – A New Youth Experience (CAFÉ – Children, Adolescents and Families Empowered)
   Presenters: Peggy Chase, President and CEO, and Dr. Karen Tepper, Chief Operations Officer, of Terros Health
   
   
4. Leveraging Existing Services to Increase Your Agency’s Crisis Response
   Presenters: Sharon A. Freese-Klepper RN BSN MSW, Chief Operating Officer, Behavioral Health, and Robbie Phillips, Senior Director of Community Support Services, of University Health Behavioral Health

Following member presentations and discussions,  Jonathan Evans will lead a panel on accessing and living with PE and VC funding:

Presenters: Jonathan Evans, President & CEO, of innovaTel Telepsychiatry, Puneet Singh, CEO of Quartet, and Chris McFadden, Managing Director, of KKR Credit

Join innovaTel CEO Jon Evans, Quartet CEO Puneet Singh, and private equity investor Chris McFadden, as the three leaders shine a light on innovaTel's founding story, market growth, and recent acquisition by Quartet Health as the two companies join forces to deliver speed to quality mental health care for all.

 5:00 - 6:30 pm EST (UTC-5)

 Welcome Reception
 Sponsored by:  MHRRG / Negley Associates

All attendees and their travel companions are invited to join us for drinks and hors d’oeuvres.

 7:30 - 8:30 am EST (UTC-5)

 Registration & Continental Breakfast
 Sponsored by:  Streamline Healthcare Solutions

 Welcome & Annual Meeting

Welcome & Annual Meeting

 Morning Break
 Sponsored by:  Matrix Capital Markets Group, Inc.

 General Session
 Sponsored by:  Martyn Family Foundation

The Sustainability Challenge - Emerging Market Opportunities For Behavioral Health

Presenter: Founder & CEO of OpenMinds Monica Oss

There are many forces ‘redrawing’ the lines in the behavioral health market landscape. To succeed, executive teams need to focus on developing new business models that will be  sustainable in the post-pandemic landscape. Join us for an up-tothe-minute look at the critical changes in the landscape for serving consumers with behavioral health disorders - and what they mean for organizational sustainability post-pandemic.

 Grab Lunch with a Few of Your mhca Peers

 Noon - 1:30 pm EST (UTC-5)

 Orientation Lunch for New & Prospective mhca Member CEOs (by invitation only)
 Sponsored by:  Afia Health

 1:30 - 3:00 pm EST (UTC-5)

 Breakout Sessions

Medication Adherence in a Virtual World

Presenters:  Jeffrey Del Ricci Jr., PharmD, Sales Director of Genoa Healthcare, and Steven Sheets, President & Chief Executive Officer, of Southwest Behavioral & Health Services

Whether it’s the adjustment to telehealth, transportation challenges, an inability to pay for care or navigating a rapidly-changing pharmacy environment, barriers to medication adherence have only heightened amid COVID-19. Join Genoa Healthcare’s Jeffrey Del Ricci Jr., PharmD, Sales Director and Southwest Behavioral & Health Services’ Steven Sheets, President & Chief Executive Officer, as they discuss driving medication adherence in a virtual world through medication-assisted treatment, consumer connection and pharmacy integration.

How Success Leveraging Data is similar to a Good Exercise Routine

Presenter: Afia Managing Partner Chris Akerley

While many people believe that just having access to data will make them more data driven, this is frequently not a case of “if you build it, it will work”. Creating meaningful financial and clinical change through data takes the same type of planning, consistency, and resiliency that defines a successful exercise routine. In this session, we’ll discuss some of our suggestions for using data successfully and examine different case studies on how organizations have used data to drive real change.

 3:00 - 3:30 pm EST (UTC-5)

 Afternoon Break 
 Sponsored by:  Blue & Co.

 3:30 - 5:00 pm EST (UTC-5)

 Breakout Sessions

Metricovery™: An Award-Winning Innovation for CMHCs to Reduce Wait, Improve Outcomes, and Enhance Workforce Satisfaction

Presenters: Mind Springs Health Executive VP Michelle Hoy, and Director of Operations Kathy Capps

Mind Springs Health (MSH), the CMHC serving ten counties in Western Colorado, struggled to meet demand and treat clients in a timely and therapeutic manner. This became a significant challenge, leading to contracting with a Lean Six Sigma consultant and resulting in an innovation called “Metricovery™.” Their clinical outcomes exceeded all expectations. In fact, they received two prestigious national awards: the National Council for Mental Wellbeing, Innovation at Work Award (2021) and The Sherman Award for Excellence in Patient Engagement by the Institute for Healthcare Innovation’s (IHI) (2020). This session describes the conceptualization, implementation, and evolution of this innovation.

How Organizations Can Thrive by Becoming Truly Data-Driven

Presenter: Streamline Healthcare Solutions Senior Product Manager Tim Pratt

Changing payer expectations and reimbursement requirements, evolving service delivery models, and increasing competitive pressures are among the issues facing behavioral health and human services providers. Simply having data is not enough to meet these challenges. Organizations need to be able to access, organize, and analyze their data in ways that enable them  to improve clinical outcomes, operational effectiveness, and financial performance. This session will address the key types of data mhca organizations need to access, how to develop and analyze important metrics based on the data, how to use data analysis to drive organizational improvements, and key considerations in becoming a truly data-driven organization.

 5:00 - 6:30 pm EST (UTC-5)

 Reception 
 Sponsored by:  Genoa Healthcare

All attendees and their travel companions are invited to join us for a casual reception.

 7:30 - 8:30 am EST (UTC-5)

 Registration & Continental Breakfast
 Sponsored by:  Continuum Cloud

 8:30 - 10:00 am EST (UTC-5)

 General Session
 Sponsored by:  Martyn Family Foundation

Creating a Culture of Replenishment

Presenter: Businessman, author and healthcare consultant Quint Studer

Learn what characteristics can get in the way of your own replenishment and walk away with tools and techniques that will replenish you, your team and your organization. These tools will help improve clinical outcomes by reducing employee turnover, increasing employee engagement, and decreasing patient and family anxiety.

 10:00 - 10:30 am EST (UTC-5)

 Morning Break
 Sponsored by: AMS Practice Management

 10:30 am - Noon EST (UTC-5)

 General Session
 Sponsored by: NextGen Healthcare

The Path from Volume to Value: Strategies and Best Practices to Elevate Behavioral Healthcare

Presenters: Dennis L. Regnier MA, CEO of CODAC Health, Recovery & Wellness, Inc., and Javier Favela, VP Solutions, Behavioral Health & Integrated Care, of NextGen Healthcare

In this session, we’ll present strategies and best practices for improving the value of your mission-critical services, such as leveraging data, utilizing key performance indicators (KPIs), and optimizing attribution models. We’ll also discuss what it takes to maintain financial sustainability and prosper in a shifting behavioral healthcare marketplace. Topics covered will include:

• Care delivery improvement
• CQI model implementation
• Risk stratification
• Analytics and how best to apply them
• Ways to negotiate and win value-based contracts

 Noon - 1:30 pm EST (UTC-5)

 Grab Lunch with a Few of Your mhca Peers

 Noon - 1:15 pm EST (UTC-5) 

 Leadership Lunch Focused on Workforce Shortages (Members only)
 Sponsored by: OnCall

Members are invited to join in table discussions regarding workforce shortages and discuss with fellow members the strategies / tactics they are using to address the issue.

 1:30 - 3:00 pm EST (UTC-5)

 General Session

Obtaining and Sharing Information

Presenter: Attorney at Law & MHRRG General Counsel Ronald Zimmet Sr.

The quality of risk assessment and treatment planning in behavioral healthcare depends critically on the quality of information used for the assessment and plan. This is especially so in evaluating and helping potentially suicidal and violent patients. Unfortunately, providers can have limited and/or unreliable information when performing assessments and planning. Sometimes critical, collateral source information from people who know the patient and other healthcare providers is not requested at all, and sometimes it is not obtained timely. This can happen because providers understandably have difficulty applying the complex HIPAA privacy rule and the substance abuse treatment confidentiality regulations, 42 CFR part 2.
This presentation includes discussion of the following:

1. Why collateral source information is critical to assessment and planning and when it is needed.
2. The categories of information needed for assessment and planning.
3. Applying confidentiality regulations to real life situations when obtaining and sharing information.
4. How not to miss critical information from collateral sources and in your own charts.

 3:00 - 3:30 pm EST (UTC-5)

 Afternoon Break
 Sponsorship Available!

Free Time

Time to connect with your mhca peers is the most valuable benefit of attending our conferences - take this time to gather with your friends old and new for some relaxation and conversation.

mhca Board of Directors Meeting
 Chair: Dennis Regnier

 5:00 - 6:30 pm EST (UTC-5)

 Closing Reception
 Sponsored by:  NextGen Healthcare

All attendees and their travel companions are invited to join us for drinks and hors d’oeuvres.